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# Add and invite your team

Create user accounts as active straight away, or send an invite so the person sets their own password.

# Add and invite your team

You add people to your business from **Business Manager → Users**. One button,
**Create User**, handles both ways of onboarding someone: create them as active
right now, or send them an invite to activate themselves.

## Create an active user

Use this when you already know the person's login details and want them working
immediately.

1. Go to **Business Manager → Users** and select **Create User**.
2. Enter their name, email, and mobile number.
3. Set the status to **Active** and enter a password.
4. Save.

The account is created **active and verified**, with the password you set. The
person can sign in straight away with their email, mobile, or username.

## Invite a user to activate themselves

Use this when you would rather the person set their own password.

1. Go to **Business Manager → Users** and select **Create User**.
2. Enter their name, email, and mobile number.
3. Leave the status as **Inactive**.
4. Save.

NuForce emails the person an activation link. When they open it and set a
password, their account becomes **active and verified**. Until then it stays
inactive and cannot sign in.

## Resend an activation email

If the invite did not arrive, you can send it again.

1. Open the user from the **Users** list.
2. Go to the **Security** tab.
3. Select **Resend activation email**.

If the account has no email address on file, add one first: there is nothing to
send the link to otherwise.

## Seats and your plan

The number of **active** users you can have is set by your subscription. If you
have reached your plan's limit, creating another active user is blocked with a
message. You can still create the user as **inactive**, or upgrade your plan to
add seats. Inactive users do not count against the limit until they activate.

## Sign-in identities

Team members can sign in with any verified identity on their account: **email,
mobile number, or username**. Agents who were set up with a username can use
that username to sign in.

## Related

- [Reset a password](/help/troubleshooting/reset-a-password)
- [Roles and access](/help/business-manager/roles)
