# Reset your password Forgotten your password? Request a reset from the sign-in page and set a new one by email or by a code sent to your mobile. # Reset your password If you cannot remember your password, you can set a new one without help from anyone else. ## Steps 1. On the sign-in page, select the reset password link. 2. Enter the identity you sign in with: your email, mobile number, or username. 3. NuForce sends you a way to continue: - If it can reach you by **email**, you get a reset link. - If your account uses a **mobile number**, you get a code by text message. 4. Open the link, or enter the code, and set a new password. 5. Sign in with your new password. This works for every kind of account, including staff and agents who sign in with a username, as long as the identity is verified. ## If the reset does not arrive - Check that you entered the same email, mobile, or username that is on your account. - Look in your spam or junk folder for the email. - If the account has no email or mobile on file, ask whoever manages your business to add one, then try again. ## Related - [Sign in to NuForce](/help/getting-started/login) - [Sign in with a magic link](/help/getting-started/magic-login)