Privacy Policy

1. Introduction

NuForce Inc. ("NuForce," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our field service management platform and related services.

By accessing or using NuForce, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, including:

• Name, email address, and phone number
• Business name and address
• Billing and payment information
• Account credentials
• Profile information and preferences

2.2 Usage Information

We automatically collect certain information when you use our services:

• Device information (type, operating system, browser)
• IP address and location data
• Usage patterns and feature interactions
• Log data and analytics

2.3 Business Data

Through your use of NuForce, we process business data including:

• Customer and contact information
• Work orders and job details
• Scheduling and dispatch data
• Invoices and payment records
• GPS and location tracking data (with consent)

3. How We Use Your Information

We use the collected information for:

• Providing and maintaining our services
• Processing transactions and sending related information
• Sending administrative and promotional communications
• Analyzing usage to improve our platform
• Detecting and preventing fraud or abuse
• Complying with legal obligations
• Providing customer support

4. Information Sharing

We may share your information with:

• Service Providers: Third parties who perform services on our behalf (payment processing, hosting, analytics)
• Business Partners: Integration partners you choose to connect (QuickBooks, Stripe, etc.)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• SSL/TLS encryption for data in transit
• Encryption at rest for sensitive data
• Regular security audits and penetration testing
• Access controls and authentication mechanisms
• Secure data centers with physical security measures

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes.

7. Your Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Opt-out of marketing communications
• Data portability
• Withdraw consent

To exercise these rights, contact us at [email protected].

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings.

9. Children's Privacy

NuForce is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us: